Privacy & Cookie Policy for Luminans

Effective date: [2025-01-01]

1. Introduction

At Luminans Group AB (“Luminans”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile applications. We comply with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, Swedish law, and other applicable international privacy frameworks.

2. Data Controller

The controller responsible for processing your personal data:

Luminans Group AB
Company registration number: 559168-5440
Address: Runstensvägen 5, 175 61 Järfälla, Sweden
Phone: +46 8 611 41 20
Email: info@luminans.com
Website: www.luminans.com

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Contact details: name, email, phone number.
  • Technical information: IP address, device type, operating system, browser.
  • Usage information: pages visited, features used, interaction logs.
  • Payment details (if applicable).
  • Location or app-specific data (if explicitly enabled).
  • Advertising and tracking data (with your consent, see Section 10 & 11).

4. How We Collect Data

  • Directly from you (e.g. registration, communication, support requests).
  • Automatically through cookies, SDKs, and similar technologies.
  • From third parties (e.g. analytics, payment processors, advertising partners).

5. Purposes and Legal Bases

We process your personal data for:

  • Providing our services (performance of a contract).
  • Complying with legal obligations (legal requirement).
  • Customer support and communication (contract or legitimate interest).
  • Improving our products and services (legitimate interest).
  • Marketing and promotions (consent or legitimate interest).
  • Personalized advertising and analytics (consent).

6. Data Retention

We keep personal data only as long as necessary for the purposes above or as required by law. Retention periods may differ depending on the type of data.

7. Sharing of Data

We may share data with:

  • Hosting and cloud providers.
  • Payment processors.
  • Analytics and marketing providers.
  • Public authorities if legally required.
    All third parties are contractually bound to handle your data in compliance with GDPR.

8. International Transfers

If we transfer personal data outside the EU/EEA, we ensure safeguards are in place (e.g. EU Standard Contractual Clauses).

9. Your Rights

You have the right to:

  • Access your data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.
    You may also contact the Swedish Authority for Privacy Protection (IMY) if you believe your data is misused.

10. Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your device to store and sometimes track information. Similar technologies include local storage, pixels, and SDKs used in mobile apps.

Types of Cookies We Use

  • Strictly necessary cookies – required for website/app functionality.
  • Performance cookies – collect information on usage (e.g. analytics).
  • Functional cookies – remember preferences (e.g. language, settings).
  • Marketing cookies – used for advertising and campaign measurement.

Legal Basis

  • Strictly necessary cookies: legitimate interest.
  • Analytics/marketing cookies: consent.

Cookie Duration

  • Session cookies: deleted when you close your browser.
  • Persistent cookies: stored for defined periods (up to 24 months).

Third-Party Cookies

Trusted third parties (e.g. Google Analytics, social platforms, ad networks) may set cookies. These providers have their own privacy policies.

Managing Cookies

You can manage or disable cookies via your browser/device settings or by withdrawing consent in our cookie banner.

11. App Tracking Transparency (iOS & Android)

Our mobile applications may use third-party SDKs (e.g. analytics, crash reporting, advertising) that track usage across apps and websites.

  • On iOS, we comply with Apple’s App Tracking Transparency (ATT) framework. You will be asked for explicit consent (“Allow Tracking” or “Ask App Not to Track”) before any such tracking occurs.
  • On Android, similar permissions and opt-outs are respected (e.g. advertising ID reset, opt-out of interest-based ads).
  • If you decline tracking, we will not use your data for personalized advertising, but you may still receive non-personalized ads.

12. Children’s Privacy

Our services are not directed to children under 13 years (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

13. Do Not Track & Opt-Out Options

Some browsers offer a “Do Not Track” signal. While we do not currently respond to every such signal, you can use other opt-out methods (e.g. cookie settings, ad preference tools).

14. California / U.S. Privacy Notice (if applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), such as the right to request information about data collected, request deletion, and opt out of the sale or sharing of personal information. Please contact us if you wish to exercise these rights.

15. Data Security

We apply technical and organizational measures such as encryption, secure hosting, access control, and privacy-by-design principles.

16. Changes to This Policy

We may update this policy from time to time. Updates will be published on this page and take effect upon posting.

17. Contact Us

For questions or to exercise your rights, contact us at:

Email: [info@luminans.com]
Address:
Luminans Group AB
Runstensvägen 5
175 61 Järfälla
Sweden